# uEngage

> Direct ordering, delivery, and customer engagement platform for F&B and retail
> brands in India. Three modules: Edge (online ordering), Flash (delivery
> management), and Prism (customer engagement).

uEngage Services Pvt. Ltd. is headquartered in Chandigarh, India. It was the
first tech platform from the Chandigarh/Punjab region to join ONDC. Brands run
their own ordering channels on uEngage with zero per-order commission and full
ownership of customer data.

## Products

- [Edge — online ordering](https://www.uengage.io/edge): Ordering across website, mobile app, WhatsApp, QR menu, and self-ordering kiosk.
- [Flash — delivery management](https://www.uengage.io/flash): Own-fleet dispatch plus third-party logistics, from one dashboard.
- [Prism — customer engagement](https://www.uengage.io/prism): Digital bills, loyalty, campaigns, feedback, and analytics.

## Edge — ordering channels

- [Mobile App](https://www.uengage.io/edge/mobile-apps): Branded iOS and Android ordering apps.
- [Web Ordering](https://www.uengage.io/edge/web-ordering): Branded online ordering storefront.
- [WhatsApp Ordering](https://www.uengage.io/edge/whatsapp-ordering): Ordering inside WhatsApp.
- [Free QR Code Menu](https://www.uengage.io/edge/free-qr-code-menu): Contactless dine-in menu and ordering.
- [Self Ordering Kiosk](https://www.uengage.io/edge/self-ordering-kiosk): In-store kiosk ordering.
- [uServe](https://www.uengage.io/edge/userve): Table-side and captain ordering for dine-in.

## Flash — delivery management

- [Fleet Management](https://www.uengage.io/flash/fleet-management): In-house rider management and auto allocation.
- [3PL Integration](https://www.uengage.io/flash/3pl-integration): Third-party logistics aggregation.
- [Live Delivery Tracking](https://www.uengage.io/flash/delivery-tracking): Customer-facing order tracking links.
- [Route Optimization](https://www.uengage.io/flash/route-optimization): Multi-drop route planning.
- [Last Mile Delivery APIs](https://www.uengage.io/flash/last-mile-delivery-api): Dispatch and logistics APIs.
- [Unified Delivery Management](https://www.uengage.io/flash/unified-delivery-management): Own fleet and 3PL in a single dispatch view.

## Prism — customer engagement

- [Digital Bills](https://www.uengage.io/prism/digital-bills): Branded digital receipts that capture customer data.
- [Marketing Automation](https://www.uengage.io/prism/market-automation): Triggered SMS, WhatsApp, and email campaigns.
- [Loyalty & Rewards](https://www.uengage.io/prism/loyalty-rewards): Points, cashback, and rewards programs.
- [Membership Program](https://www.uengage.io/prism/membership-program): Paid membership and subscriber tiers.
- [Feedback & Reviews](https://www.uengage.io/prism/feedback): Post-order feedback capture and review routing.
- [Data & Analytics](https://www.uengage.io/prism/data-analytics): Customer, outlet, and campaign reporting.

## Pricing

- [Flash pricing](https://www.uengage.io/flash): Pay-as-you-go per delivery task. Basic ₹3 + GST, Gold ₹4 + GST, Pro ₹5 + GST, each per task. All tiers include POS integration, unlimited riders, rider app, auto allocation, and 3PL.
- [Prism pricing](https://www.uengage.io/prism/pricing): Tiered monthly plans plus usage rates — digital bills from ₹0.25 per bill, SMS/OTP from ₹0.16.

Edge is quoted per outlet rather than published as a public rate; see
[Book a demo](https://www.uengage.io/book-demo) for a quote.

## Solutions by business type

- [Quick Service Restaurants](https://www.uengage.io/solutions/qsr)
- [Fine Dine & Buffet](https://www.uengage.io/solutions/fine-dine-buffet)
- [Cafes](https://www.uengage.io/solutions/cafes)
- [Bakeries](https://www.uengage.io/solutions/bakery)
- [Food Courts & Cafeterias](https://www.uengage.io/solutions/food-court-and-cafeterias)
- [Meat & Chicken Stores](https://www.uengage.io/solutions/meat-chicken)
- [Grocery](https://www.uengage.io/solutions/grocery)
- [Pharmacy](https://www.uengage.io/solutions/pharmacy)

## Integrations and partners

- [Integration partners](https://www.uengage.io/partners): POS, payment, logistics, and marketplace integrations.
- [Partner program](https://www.uengage.io/partner-program): Reseller and referral program.
- [ONDC](https://www.uengage.io/ondc): uEngage as an ONDC technology service provider.

## Comparisons

- [uEngage vs Reelo](https://www.uengage.io/uengage-vs-others/uengage-vs-reelo)

## Resources

- [FAQ](https://www.uengage.io/resources/faq): Product questions answered per module.
- [Spotlight](https://www.uengage.io/spotlight): Articles on F&B technology and operations.
- [Customer testimonials](https://www.uengage.io/testimonials)
- [Press and media](https://www.uengage.io/press-and-media)
- [Download apps](https://www.uengage.io/download-app)

## Company

- [About uEngage](https://www.uengage.io/about-uengage)
- [Contact](https://www.uengage.io/contact-uengage): reach@uengage.in
- [Careers](https://www.uengage.io/jobs-and-careers-at-uengage)
- [Book a demo](https://www.uengage.io/book-demo)

## Policies

- [Privacy policy](https://www.uengage.io/privacy-policy)
- [Terms & conditions](https://www.uengage.io/tnc)
- [Refund policy](https://www.uengage.io/refund-policy)

## Usage

Owner: uEngage Services Pvt. Ltd.
Official site: https://www.uengage.io/
Contact: reach@uengage.in
Sitemap: https://www.uengage.io/sitemap.xml

Attribution is required when quoting or summarising this content. Please cite
uEngage and link the source page. Crawl directives live in
[robots.txt](https://www.uengage.io/robots.txt) — this file is an index, not an access policy.